Privacy Policy

Information we collect

We collect information in two main ways:

1. Information you provide

When you fill out a form on our site (e.g., the demo request form, support form, or any contact form), we collect the information you submit, which may include your name, email address, phone number, organization, role, and any message content.

2. Information collected automatically

When you visit our site, we and our service providers automatically collect certain technical and usage information, including:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, links clicked, and referring URL
• Session recordings and heatmaps (mouse movements, clicks, scrolls — keystrokes in form fields are masked)
• Cookies and similar tracking technologies (see Cookies below)

How we use information

We use the information we collect to:

• Respond to inquiries and demo requests
• Schedule meetings with our sales team and follow up on conversations
• Send marketing communications about ORlogic, including product updates, case studies, and event invitations (you can opt out at any time)
• Understand how visitors use the site so we can improve it
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

Third-party services

We use the following third-party services on this site. Each may collect information about your visit. These services are governed by their own privacy policies, linked below.

Cookies

We and our third-party services use cookies and similar technologies (e.g., pixels, local storage) to remember your preferences, measure site usage, and support marketing. Most browsers let you refuse or delete cookies via their settings. Disabling cookies may affect site functionality (e.g., forms may not remember your information).

The cookies on our site fall into three categories: strictly necessary (required for the site to function), analytics (usage measurement), and marketing (advertising and remarketing).

When we share information

We do not sell personal information. We share information only with:

• Service providers who process information on our behalf (e.g., HubSpot, Google, Microsoft, Vercel) under contracts that limit how they may use the data
• Legal authorities when required by law, subpoena, or court order
• A successor entity in connection with a merger, acquisition, or sale of assets

Data retention

We retain form submissions and CRM contact records as long as they remain commercially relevant — typically for the duration of an active business relationship plus up to seven years for pipeline, audit, and tax purposes. Analytics data is retained according to each service provider's default settings. You can request deletion of your information at any time (see Your rights).

Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications (every email includes an unsubscribe link)
• Opt out of the sale or sharing of personal information (where applicable under U.S. state privacy laws)
• Withdraw consent where processing is based on consent

To exercise any of these rights, email us at info@orlogic.com. We will respond within the timeframe required by applicable law.

Children's privacy

This site is intended for healthcare professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Security

We use commercially reasonable technical and organizational measures to protect information transmitted through this site, including encryption in transit (HTTPS) and access controls on our CRM. No method of transmission or storage is perfectly secure; we cannot guarantee absolute security.

International transfers

ORlogic is based in the United States. If you visit from outside the U.S., your information will be transferred to and processed in the U.S. We rely on standard contractual clauses or other lawful mechanisms where required.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact us

Questions, requests, or concerns about this Privacy Policy? Reach us at info@orlogic.com.